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Paul Seegars 703.398.8667 www.prs-consulting.com/paul_seegars |
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Professional Profile
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Strong background in building and maintaining centralized management environments using enterprise tools such as SMS 2003, Group Policies and Business Desktop Deployment (BDD 2.5/2007) |
Solid deployment experience including SMS OSD, RIS, BDD 2.5 & 2007 and WinPE 2005 & 2.0 |
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Experienced manager, with proven track record in providing leadership, team building, and training for supervisors and staff |
Published technical author and Windows 2000/XP Subject Matter Expert at Reviewnet |
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Expert level knowledge in developing and supporting complex Group Policies |
Disaster recovery support using VERITAS Backup Exec 9.x/10.x |
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Seasoned SMS 2003 admin with design and deployment experience |
Scripting background, including VBScript, Batch, HTA and WMI |
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Well versed in hardening Windows systems including SANS security training |
Trained and experienced in supporting Exchange 2003 |
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In depth knowledge of deploying and managing enterprise anti-virus solutions (ePolicy Orchestrator with VS 7.x-8.x) |
Designed and supported a Microsoft Operations Manager 2005 deployment |
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Professional Experience
Network Engineer
May 2006 - Present
Projects /Accomplishments
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As part of the TAP program with Microsoft,
LAN MANAGER
2001-2005
Accomplishments
- Three times per year, the University required that 500+ Windows systems be re-imaged in a short period of time. More than 90% of all technician overtime occurred during these periods. To reduce the excessive overtime costs, I designed and lead a project to reduce the number of man hours needed to maintain and deploy operating system images through the use of a “zero touch” automated operating system deployment strategy. By utilizing existing resources such as SMS’s OSDFP, and software packaging (WinInstaller LE), no additional hardware or software expenses occurred. The hours and number of staff required to roll out new PC’s each semester was reduced by 90%, resulting in a savings of approximately $80,000 per year in staff support costs.
- Centralized management of server and client anti-virus software had never been successfully deployed do to the highly segmented and secured network typical of Universities. After testing and documenting my solution, I was able to deploy a centrally managed anti-virus solution that protected systems on various platforms, network segments, remote sites and across firewalls. The deployment was completed in June 2003, 2 weeks before the worst month in history for virus outbreaks. After deployment, the network never experienced a virus or worm outbreak.
- Due to local administrative access for all staff and faculty, minimal security settings and a lack of user education, the number of support tickets for user caused problems was very high. After acquiring management backing, I removed all users from the local administrators group and developed a standard, managed desktop environment that included hardening 700 systems with tools such as Group Policies, Mandatory Profiles, Custom Security Templates and Systems Management Server 2003. Additionally, I held Lunch and Learns and increased announcements and communications from IT which improved user education.
- The majority of helpdesk technicians at DeVry are full time students working part time, so turn over is unusually high. As a result, a way to train entry level technicians as quickly as possible was needed. To address this issue, I designed a custom support tool for helpdesk technicians to use, which consolidated the various tools and applications used by helpdesk regularly into single MMC. By restricting access to certain components and removing unneeded options or functions from each tool, a very simple and easy to understand interface was built. Combined with training and proper documentation, new hires were able to quickly and safely master daily tasks.
LAN Manager/Sr. Systems Administrator
Provided leadership, team building, and training for technical supervisors and staff in the areas of UNIX, Web/Applications, Helpdesk, Network, Labs and Systems divisions. Responsible for 700 desktops and 23 severs in a Windows 2003 Active Directory network with multiple sites. Job responsibilities include researching new technologies, developing in-house solutions, producing IT standards and policies, maintaining licensing agreements, employee development and managing technology resources.
Jr. Systems Administrator
Responsible for monitoring and maintaining EPO (centralized anti-virus), daily backups, Dell server hardware, SQL databases, SMS reports, file and print services, domain controllers and patch management.
Helpdesk Supervisor
Supervised six helpdesk technicians, including hiring/terminating, scheduling, reviews, and other management duties. Responsible for the day to day operations of the helpdesk. Conducted training sessions for staff and faculty to improve employee productivity using certain applications.
Interim Lab Supervisor
Helped build out the Networking, Telecommunications, Electronics and Science labs until a permanent supervisor with strong electronics background was hired (four months).
Helpdesk Technician
Coordinated the installation, configuration and maintenance of XP, 2000, NT and Linux machines, with such tools as Sysprep, Ghost, and using Group Policy. Developed an implementation strategy for a campus wide secure wireless network and, upon approval, followed plan through to completion.
Server Engineer
Cybertrust,
May 2005-Jan 2006
Accomplishments
- Working with the Principle Architect, I was a contributing engineer in the planning and implementation phases of a large scale, multinational Windows migration. After a merger of three large IT security firms, Cybertrust had 3 independent geographically dispersed windows domains. Our objective was to build a single Active Directly Forest and Domain. In order to accomplish our goal, I traveled to sites around the world, devoted significant hours, and devised efficient procedures. After 5 months, all 1400 users and systems had been migrated.
Server Engineer: Windows Team
Daily responsibilities included maintaining and troubleshooting all Windows servers globally. This included Domain Controllers, SQL server, Exchange and other infrastructure based Windows systems.
Technical Author
Technical Editor
Subject Matter Expert
ReviewNet.net,
2003-Present
As a technical writer for ReviewNet, I am responsible for proposing banks of test question topics and categories covering LAN technologies, Windows 2000 and XP Pro operating systems for use in hiring IT support professionals with 6 months to 5+ years experience. Once topics are approved, I develop and author the questions, which are for use by various companies looking to accurately evaluate potential employees. As a technical editor, I am responsible for validating the appropriateness and technical accuracy of questions submitted by other authors.
Founder
PRS Consulting, L.L.C.,
2002-Present
Accountable for managing all aspects of a small IT consulting company, including client network and systems design, implementation and maintenance of Active Directory, server and client operating systems, security infrastructures, and hiring/contracting technical experts for client projects.
Education
Bachelors of Science
in Technology Management GPA to date: 3.7
Bachelors of Science
expected in 2007
Training
SANS: Windows Security, SANS
Network Security 2003,
RHCT (Redhat 8.0), Coursework completed, Redhat RH133
Network+, Coursework
completed, ICTS/NVCC,
MCSE, Coursework
Completed, ICTS/NVCC,
Microsoft Exchange Server 2003, Coursework Completed, New
Horizons,
Business Desktop
Deployment, Coursework Completed, Knowlogy,
SMS 2003, Microsoft Management Summit
2005,
MOM 2005, Microsoft Management Summit
2005,
Affiliations
(A.I.T.P.) Association of Information Technology Professionals
(I.E.E.E.) Institute of Electrical and Electronics Engineers
(S.M.E.) Subject Matter Expert and Published author for Reviewnet
